Privacy

San Marco privacy policy

Effective Date: 18/11/2024

At San Marco, we respect your right to privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your personal data.

Reach:

This Privacy Policy applies to:

1. Our website ((link not available)) 2. Our mobile app (San Marco) 3. Our services (booking, payment processing, customer service)

Information We Collect:

1. Personal Information: – Name – Email Address – Phone Number – Address – Payment Information (Credit Card, etc.)
   2. Booking information: – Accommodation selection – Dates of stay – Number of guests – Special requests 3. Technical information: – IP address – Browser type – Device type – Location data (if permitted) 4. Communication Information: – Email Correspondence – Phone Calls – Chat Logs

How We Use Your Information:

1. Provide services (booking, payment processing) 2. Communicating with you (email, phone, chat) 3. Improve our services (analytics, feedback) 4. Comply with laws and regulations 5. Prevent fraud and ensure security

Disclosure of Information:

We may share your information with:

1. Property owners/managers 2. Payment Processors 3. Service providers (customer support, maintenance) 4. Law enforcement (if necessary) 5. Successors or assigns (in the case of a merger or acquisition)

Data security:

We implement reasonable security measures to protect your information, including:

1. Encryption (SSL/TLS) 2. Firewall 3. Access controls 4. Regular
   security checks Data retention:
   We retain your information to:
2. Processing of bookings and payments (up to 10 years) 2. Marketing and communication (up to 5 years) 3. Analysis and feedback (up to 2 years)

Your rights:

1. Access your information 2. Correct or update information 3. Request deletion of your information 4. Opting out of marketing communications

Contact us:

If you have any questions or concerns, please contact our Data Protection Officer at:

E-mail: felice.biancardi92@gmail.com

Phone: +39 3922582408

Changes to this Policy:

We reserve the right to update this Privacy Policy at any time.

Acceptance:

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.